Turn a WhatsApp conversation into formal meeting minutes | ThreadRecap
Most work teams did not plan to run their project meetings inside WhatsApp. It happened gradually: a quick decision here, a deadline confirmed there, and before long the group chat became the de facto record of every agreement the team had made. The problem arrives when someone asks for formal minutes. The information exists, but it is buried across hundreds of messages, emoji reactions, and voice notes that nobody has transcribed. This guide explains how to extract that information and produce minutes that hold up in any professional context.
Why teams keep running meetings in WhatsApp
WhatsApp is where people already are. No calendar invite is required, attendance is frictionless, and voice notes let participants communicate nuance without typing a paragraph. For distributed teams, contractors, and client-facing projects, those qualities often outweigh the lack of structure.
The drawback is that WhatsApp was not designed to produce records. There is no built-in summary, no assigned action item, and no way to distinguish a casual comment from a binding decision. When accountability matters, or when a client asks what was agreed three weeks ago, the chat becomes a liability rather than an asset.
Formal meeting minutes solve this. They create a single, dated document that every stakeholder can reference, regardless of whether they were active in the original thread.
The minutes template: attendees, agenda, decisions, action items, open questions
A reliable WhatsApp minutes template contains five sections. Each one maps directly to information that already exists in the chat.
Attendees
List every participant who sent at least one message during the session or time window covered by the minutes. WhatsApp exports include sender names as they appear in your contacts, so this section is straightforward to populate. Note the date range the minutes cover, because a large group chat may span weeks of conversation.
Agenda
The agenda reconstructs the topics the group actually discussed, in the order they arose. In an unstructured chat this requires reading for topic shifts rather than formal agenda items. Common signals include a participant introducing a new subject, a question that redirects the conversation, or a shared link that anchors a new discussion thread.
Decisions
This is the most critical section for accountability. A decision entry should include:
The outcome that was agreed
Who proposed or confirmed it
The timestamp or approximate date
Decisions are often implicit in chat: "ok let's go with option B" counts as a decision even though nobody typed the word "decided." A good minutes process surfaces these moments explicitly.
Action items
Each action item needs three fields: the task, the person responsible, and the deadline. In WhatsApp, deadlines are frequently stated informally ("by end of week," "before the client call on Thursday"). The minutes should convert these into specific dates wherever possible.
Open questions
Not every thread reaches a conclusion. Open questions capture the points that were raised but not resolved, so they carry forward to the next meeting rather than being silently dropped.
This template is available in expanded form at /whatsapp-meeting-notes, where you can also see how each section renders in a real export.
How ThreadRecap fills each section automatically from the chat
The manual process described above is accurate but slow, particularly for large or fast-moving group chats. ThreadRecap automates it using the following workflow:
Export the chat. In WhatsApp, open the group, tap the group name, scroll to "Export chat," and choose "Without media" if you only need text, or "Include media" if the group contains voice notes you want transcribed. WhatsApp exports the chat data in a file format that can be uploaded to ThreadRecap.
Upload the ZIP. In ThreadRecap, upload the file directly. The export file can be large, containing thousands of messages.
Set the date range. If the group has been active for months but you only need minutes from a specific session, the date filter narrows the analysis to that window.
Select participants. You can include all senders or restrict the output to a defined set of participants, which is useful when a group contains observers who did not contribute to the discussion.
Choose the Meeting Recap goal. ThreadRecap processes the filtered export and returns a structured document covering all five sections of the template above.
How voice notes are handled
Voice notes are a significant source of decisions and context in WhatsApp-heavy teams, and they are often the hardest part of a manual minutes process. ThreadRecap transcribes every voice note in the export using OpenAI Whisper, which has a real-world word error rate of 8-12% for English audio and supports 99 or more languages. The transcripts are inserted into the conversation timeline at the correct timestamp, so the Meeting Recap treats spoken content and typed messages with equal weight.
Whisper's real-world word error rate on meeting-style audio is in the 8 to 12 percent range for English, which means a small number of words may need manual correction, particularly for proper nouns, product names, or heavy accents. Reviewing voice note transcripts before circulating the minutes is a sensible step.
Privacy during processing
Photos, videos, and documents included in a WhatsApp export never leave your device. ThreadRecap processes the chat text and voice note audio. That content is stored encrypted in your account, and you can delete it at any time from the dashboard. Because you export and own the file before uploading, you maintain control of the source data throughout.
Editing the output: when to keep it raw vs. polish for circulation
ThreadRecap's output is evidence-grounded: every decision and action item traces back to a specific message in the original export. That fidelity is valuable, but it also means the language can be informal, incomplete, or context-dependent in ways that a first-time reader may not understand.
When to keep it raw
Internal team reference. If the minutes are for the same people who were in the chat, they will understand shorthand and informal phrasing.
Legal or dispute documentation. Verbatim accuracy matters more than polish when the record may be reviewed by a third party. Editing the output introduces the risk of appearing to have altered the record. See /blog/meeting-minutes-from-whatsapp for a deeper treatment of evidence-grade output.
Audit trails. Compliance use cases benefit from the direct link between the structured output and the original export file.
When to polish
Client-facing minutes. External stakeholders expect formal language, consistent formatting, and full sentences. A quick editing pass converts ThreadRecap's structured output into a document that reflects well on the team.
Executive summaries. Senior stakeholders often want a shorter version that leads with decisions and action items, with the full detail available on request.
Onboarding new team members. Context that is obvious to existing participants may need a sentence of explanation for someone reading the minutes cold.
A practical rule: keep the five-section structure intact in all versions, because it is the structure that makes the document scannable and referenceable. Edit the language within each section as the audience requires.
Saving and sharing across the team
Once the minutes are ready, the distribution method should match the formality of the document.
Sharing options
Direct link from the ThreadRecap dashboard. The processed output has a shareable link. Anyone with the link can view the structured minutes without needing a ThreadRecap account.
Export to document. Download the output as a formatted document and attach it to an email, upload it to a shared drive, or paste it into your project management tool.
Copy into a meeting record system. Teams that maintain a central log of decisions, such as a Notion database or a Confluence page, can paste the Decisions and Action Items sections directly into the relevant record.
Version control
If you edit the output before sharing, save both the raw ThreadRecap version and the edited version. The raw version is your evidence baseline; the edited version is your communication artifact. Keeping both prevents any question about whether the record was altered.
Notifying absent participants
One of the most common reasons to produce formal minutes from a WhatsApp chat is that not everyone in the group was actively following the conversation. A brief covering note alongside the minutes, summarising the two or three most important decisions, reduces the chance that someone misses a critical action item because they skimmed the document.
For teams that run recurring project check-ins over WhatsApp, a consistent minutes format also makes it easier to track decisions across sessions. The /blog/whatsapp-meeting-recap-template post covers how to adapt the template for standing meetings and recurring reviews.
Turning a WhatsApp conversation into formal meeting minutes does not require a new tool for every meeting. It requires a repeatable process: export the chat, run it through a structured analysis, review the output against your audience's needs, and distribute with a clear covering note. The information is already in the chat. The work is in surfacing it reliably.
Turn a WhatsApp conversation into formal meeting minutes
Step-by-step guide to converting a WhatsApp work chat into formal meeting minutes: attendees, decisions, action items, and open questions, using ThreadRecap.
3 mag 20267 min read
Trasforma questo thread in note di riunione e attività da svolgere.
