Your group chat is chaos. Your client needs a clean update. Extract decisions, progress, and next steps from the noise.
Jan 31, 20266 min read
Your team discusses a project on WhatsApp. The client wants an update. You are not going to forward 300 messages of internal banter, side jokes, and voice notes.
What you need is a clean, client-ready recap: decisions made, progress updates, open items, and next steps. Extracted from the group chat automatically.
The problem with group chats as documentation
Group chats are great for fast communication. They are terrible for documentation:
Important updates are buried between casual messages
Decisions are implicit ("sounds good" after a 5-message thread)
Different topics overlap in the same conversation
Voice notes contain key information but nobody replays them
No structure, no headings, no sections
Your client does not need to see any of this. They need a summary.
Select the participants who discussed the client's project (filter out unrelated people)
Choose a date range covering the relevant period
Pick the Meeting Recap or Summary goal
Copy the structured output into an email or document
The result reads like professional meeting minutes, not a chat log.
What the client sees
A well-structured recap includes:
Summary - High-level overview of what was discussed
Decisions - What the team agreed on
Progress updates - Work completed since last update
Action items - Who is doing what, with deadlines
Open questions - Items that need client input or approval
Next steps - What happens next and when
This is the kind of update that builds client confidence.
Participant filtering is key
A group chat with 10 team members has a lot of noise. Not all messages are relevant to the client update.
ThreadRecap lets you select specific participants. If the project involves you, the designer, and the developer, select those three. Messages from other team members are excluded from the analysis.
This removes:
Off-topic conversations
Internal jokes and banter
Messages from people not involved in this project
Administrative noise (scheduling, logistics)
Handling sensitive internal discussions
Some things in the group chat should not reach the client:
Internal disagreements about approach
Cost discussions and budget debates
Candid assessments of the client's requests
Personal conversations
Participant filtering handles most of this. For extra safety, review the recap before sending it. ThreadRecap outputs are editable text that you can copy, review, and adjust.
Voice notes in client updates
Team members often share updates via voice messages:
"Hey, so I finished the wireframes. The client wanted three options but I think two is enough because the third one is basically the same with a different color. I'll send them the deck tomorrow."
That voice note contains: a progress update, a decision, and an action item. ThreadRecap transcribes it and includes all three in the structured output.
Weekly client updates in 2 minutes
If you send weekly updates to clients:
Every Friday, export the group chat
Upload with the current week as the date range
Select project-relevant participants
Generate a meeting recap
Copy into your client email template
This replaces the 30-minute process of scrolling through the week's messages trying to remember what happened.
Use cases
Agency to client - Weekly progress updates from internal team chat
Freelancer to client - Summary of collaborative discussions
Manager to stakeholder - Board-ready updates from team chat
Consultant to client - Session summaries after coaching or advisory chats
You can also generate formal meeting notes from the same export for more structured documentation.
