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WhatsApp is adding built-in AI summaries. You can also export your chat and use an external tool like ThreadRecap. Both produce summaries, but they work very differently.
WhatsApp is adding built-in AI summaries. You can also export your chat and use an external tool like ThreadRecap. Both produce summaries, but they work very differently.
WhatsApp has been rolling out AI-generated summaries for unread messages in group chats. The feature:
This is useful for quick catch-ups on active groups.
When you open a group chat with unread messages, WhatsApp presents a short paragraph — typically two to four sentences — that attempts to capture the general topic of the conversation since your last visit. It does not label speakers in a structured way, does not extract to-do items, and does not indicate which messages have been resolved or acted on. The summary disappears once you scroll through the chat; there is no persistent, shareable artefact.
It is also worth noting that the rollout is gradual. Depending on your region, your device OS version, and your WhatsApp build, you may or may not see the feature at all yet. The feature is also restricted to group chats; one-on-one conversations do not receive AI summaries under the current implementation.
One notable limitation of WhatsApp's built-in AI is that it does not transcribe voice notes as part of its summaries. In many active WhatsApp groups — particularly work or project groups — a significant share of substantive communication happens in voice messages rather than text. A summary that skips those messages is structurally incomplete. If the most important update of the day was delivered as a 90-second voice note, the built-in AI summary will not capture it.
Export-based tools take a different approach:
This is useful for detailed analysis, archival, and professional use cases.
WhatsApp's built-in export function, reached from inside the conversation (on iOS tap the chat name, then Export Chat; on Android tap the three dots, then More, then Export chat), packages the conversation into a .zip file that contains a plain-text transcript and any attached media. ThreadRecap accepts these .zip files up to 2 GB in size and can handle chats containing 75,000 or more messages — covering years of conversation in a single upload. The .zip is processed locally in your browser before any selected content is sent for analysis, which keeps the raw file on your device rather than transmitting it wholesale to a remote server.
Once uploaded, you select the date range you want to analyse. This can be as narrow as a single day or as broad as the entire chat history. That flexibility is fundamentally different from the built-in AI, which is anchored to the moment you last opened the app.
ThreadRecap transcribes voice notes in .opus and .m4a formats — the two formats WhatsApp uses depending on platform — using OpenAI's transcription models, with accuracy that varies by recording quality, accent and language. This means that a project debrief delivered as a voice message is treated the same as a text message in the analysis: it gets read, summarised, and attributed. For groups where voice notes are common, this single feature changes the completeness of any recap considerably.
The output format is where the two approaches diverge most clearly in practical use. WhatsApp's built-in summary produces a short paragraph inside the app. ThreadRecap produces structured output that includes decisions made, action items with owners, open questions, and topic threads. That output can be copied, shared, emailed, or archived. A project manager can paste it into a Notion page, a team lead can forward it to a stakeholder, or a compliance team can attach it to a record. None of that is possible with an in-app paragraph that exists only while you are looking at the chat.
WhatsApp AI: Summarizes only unread messages since your last visit.
Export recap: Analyzes any date range you choose — last week, last month, or the entire chat history.
WhatsApp AI: Brief summary paragraph. Good for "what did I miss?"
Export recap: Structured output with decisions, action items, open questions, and topics. Good for "what did we decide and who is doing what?"
WhatsApp AI: Does not transcribe voice notes in the summary (as of current implementation).
Export recap: ThreadRecap transcribes all voice notes and includes them in the analysis.
WhatsApp AI: A short paragraph within the WhatsApp interface.
Export recap: Structured document that can be copied, shared, emailed, or archived.
WhatsApp AI: Summarizes all participants equally.
Export recap: You can filter to specific participants for a focused analysis.
WhatsApp AI: Processed by Meta's infrastructure (on-device for some features).
Export recap: ThreadRecap processes the .zip locally in your browser before sending selected content for analysis.
WhatsApp AI: Only for group chats, only for unread messages, rolling out gradually.
Export recap: Any chat type, any time range, available now.
If you are part of a large community group, a neighbourhood chat, or a social circle and simply want to know whether anything relevant happened while you were away, the built-in summary does its job. The cost of missing context is low, the conversation is informal, and you do not need to produce any downstream documentation. In these cases, the built-in AI is well-suited and the added steps of an export-based workflow are unnecessary overhead.
Consider a construction project team using WhatsApp to coordinate across contractors, suppliers, and a site manager. Over three months, the chat accumulates 15,000 messages, dozens of voice notes, and hundreds of photos. At the end of the project, no one can easily answer: what was decided about the change order in week six? Who agreed to source the replacement materials? An export-based recap with a defined date range and participant filter can surface those decisions in minutes. The built-in AI summary, limited to unread messages and a single paragraph, cannot touch that use case.
The same logic applies to client communication. If a dispute arises about what was agreed, a structured summary with a clear record of decisions and action items — produced from a dated export — is far more useful than a paragraph you cannot reproduce or verify.
WhatsApp's built-in AI is for quick, daily catch-ups. Export-based tools are for thorough analysis and documentation. You would use WhatsApp AI to decide if you need to read a group chat, and ThreadRecap when you need to turn that chat into actionable output.
Think of it like email: the preview pane shows you what arrived, but you still need to read, file, and act on important messages.
A practical workflow for an active work group might look like this: use the built-in AI summary every morning to decide whether the overnight chat needs attention, and run a ThreadRecap export at the end of each week to produce a structured record of what was decided and what still needs action. The two tools are not competing for the same job. The built-in summary reduces the cost of monitoring; the export-based recap reduces the cost of documentation.
As WhatsApp expands its AI features, the built-in summaries will get better. But the fundamental difference remains: in-app AI serves the chat experience, while export-based tools serve the documentation and analysis workflow.
For teams that use WhatsApp for real work — decisions, planning, coordination — structured export-based recaps will continue to be the more useful tool.
Even if Meta improves the built-in AI significantly — adding voice note transcription, deeper history access, or richer output — the tool will always be constrained by the WhatsApp interface. Output that lives inside the app is output that cannot easily leave the app. Export-based tools, by contrast, produce portable artefacts by design. The recap exists independently of WhatsApp, can be stored anywhere, and can be shared with people who are not in the group. That architectural difference is not a temporary gap that updates will close; it reflects a deliberate difference in purpose.
ThreadRecap turns your WhatsApp export into real insights, not just stats. See how it compares to Wrapped tools and find out which one you actually need.
Jan 31, 20265 min read
WhatsApp AI summaries catch you up on unread messages, while ThreadRecap exports create detailed recaps with full context and customization.
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