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Help & Support
Follow a guide to export your WhatsApp chat, or jump straight to answers and support.
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Export guides
Step-by-step instructions to get your chat out of WhatsApp and into ThreadRecap.
iPhone & iPad
Export a chat from WhatsApp on iOS, with or without media.
Android
Pixel, Xiaomi, OnePlus and the rest, plus the Samsung phones that do it differently.
Android: where did my export go?
You exported the chat and the file is nowhere. Here is why, and how to get it back.
Export not working?
Advanced Privacy, size limits, or app issues blocking the export.
Frequently asked questions
Quick answers to the questions we hear most often.